leetify Privacy Policy

This page describes what we collect when you use leetify and how we keep that data protected. We collect personal information during account registration, KYC verification, deposits, withdrawals, and gameplay. We use this information to verify your identity, process payments via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet, prevent fraud, and comply with legal obligations.

We at leetify are committed to transparency about data handling. We do not sell your personal information to third parties. We share data only with payment processors, fraud-detection services, and where required by law. Our servers may sit outside your jurisdiction, but all data is encrypted in transit and at rest using industry-standard methods.

If you have questions about how we handle your data, you may contact our support team. You also have rights regarding your personal information—including the right to request access, correction, or deletion where legally permitted. This policy applies to all users of leetify, regardless of location.

What We Collect When You Use leetify

We collect information in several categories. First, account registration data: your full name, date of birth, email address, phone number, and username. Second, identity verification data: copies of your national ID (KTP), passport, or driving license, plus proof of address such as a utility bill or government letter. Third, payment data: information about your deposits and withdrawals, including the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet) and transaction amounts.

Fourth, gameplay data: your betting history, game selections, session duration, and outcomes on live-dealer tables, sportsbook markets, and arcade games. This data helps us understand player behaviour, troubleshoot technical issues, and detect fraud. Fifth, device and access data: your IP address, device type, browser type, and approximate location (based on IP geolocation). Sixth, communication data: any messages you send to our support team, chat logs from live-dealer tables, and emails we exchange with you.

How We Use Your Data

We use your personal data for several purposes. Primary use is account management and verification—we verify your identity to comply with anti-money-laundering regulations, process your deposits and withdrawals, and keep your account secure. Secondary use is service delivery—we use gameplay data to operate our live-dealer tables, sportsbook, and arcade games fairly and reliably. Tertiary use is fraud prevention—we monitor for suspicious activity such as multiple accounts, unusual betting patterns, or payment chargebacks.

We also use your data for legal compliance—to respond to regulatory requests, prevent illegal activity, and maintain audit records as required by law. Additionally, we use your email address to send account notifications (login alerts, withdrawal confirmations, important policy changes). You may opt out of marketing emails but cannot opt out of essential transactional notifications. Finally, we use aggregated, anonymised data to improve our platform—for example, understanding which games are most popular in Jakarta, Surabaya, Bandung, Medan, or Semarang helps us allocate resources appropriately.

Our Data Storage and Security Practices

We store your data in encrypted databases located on secure servers. All data in transit—between your device and our servers—is encrypted using TLS 1.2 or higher. Your password is hashed using industry-standard algorithms, so even our staff cannot read it. Your KYC documents are stored separately from your account and encrypted with restricted access.

We maintain backups of our systems for business continuity, but these backups are also encrypted and stored securely. We conduct regular security audits and penetration testing to identify vulnerabilities before they can be exploited. If we discover a data breach affecting your personal information, we will notify you as soon as practical and provide guidance on protecting your account. We maintain cyber insurance to cover incident response and legal costs if a breach occurs.

Third-Party Data Processors and Sharing

We work with third-party processors to deliver our services. Payment processors (including mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment partners) receive payment data necessary to process your deposits and withdrawals. Fraud-detection services receive behavioural data to identify suspicious activity. Our hosting provider receives encrypted data to store and backup our systems.

We do not sell your personal data to advertisers, marketing companies, or data brokers. We share data with legal authorities only when required by law—for example, in response to a court order, regulatory investigation, or law enforcement request. We share data with our internal teams on a need-to-know basis; your support agent sees your contact information and transaction history, but not your full KYC documents unless investigating a specific issue.

Your Rights Regarding Your Data

You have the right to access your personal data—you can request a copy of everything we store about you. You have the right to correct inaccurate data; if your name or address has changed, you may update it in your account settings or request our help. You have the right to deletion in some cases; for example, if you close your account and request data deletion, we will delete non-essential data while retaining transaction records for legal compliance (typically 5–7 years).

You have the right to data portability; if you wish to move your data to another service, we can export it in a standard format. You have the right to restrict processing in certain circumstances, and you have the right to lodge a complaint with regulatory authorities if you believe we have mishandled your data. To exercise these rights, contact our support team with your request and verification of your identity.

Cookies and Tracking Technologies

We use cookies to keep you logged in, remember your preferences, and analyse how you use our platform. Essential cookies are necessary for security and account management. Analytics cookies help us understand which games, sportsbook markets, and payment methods are most popular during Liga 1 season, Piala AFF tournaments, Idul Fitri, and other periods. We do not use tracking cookies to follow you across other websites.

You may disable cookies in your browser settings, but doing so may prevent some features from working properly (for example, you may need to log in repeatedly). We do not sell cookie data to third parties. Our analytics data is aggregated and anonymised—we do not connect it to individual identities.

Contact and Data Subject Rights

If you have questions about our privacy practices, wish to exercise your data rights, or suspect a privacy breach, contact our support team. You may also contact your local data protection authority if you believe we have violated your privacy rights. Our commitment is transparent and lawful handling of your data, and we welcome your feedback on how we can improve our practices.

Summary and Updates to This Policy

We at leetify prioritise your privacy and data security. We collect only the information necessary to verify your identity, process payments, detect fraud, and deliver our platform services (live-dealer tables, sportsbook, arcade games, and esports markets). We encrypt all data in transit and at rest. We do not sell your data to third parties. We share data only with essential processors and where required by law.

You have rights over your data, including access, correction, deletion, and portability. We encourage you to review this policy regularly and contact us with questions. We may update this policy from time to time to reflect changes in our practices or legal requirements. Material changes will be notified to you via email. Your continued use of leetify after such changes constitutes acceptance of the updated policy.

Our commitment is transparent handling of your information and compliance with applicable data protection standards. If you have concerns about your privacy on leetify, our support team is available to assist you during standard business hours and during peak periods around Liga 1 season, Piala Indonesia, and major holidays like Idul Adha.